About Us

Our Company

Who we are

Since 2012 we’ve supported small businesses and organizations nationwide by creating customized, innovative solutions that align with each company’s specific needs.

Our History

For over twelve years, PhoneCentral and its parent company, Image Telephone LLC, have been serving businesses nationwide. In our early days, we specialized in engineering and selling Avaya, ESI, NEC, and Panasonic PBX/Key Systems, providing tailored solutions to businesses of all sizes and industries—a service we continue to offer today.

As Voice over Internet Protocol (VoIP) technology emerged, we quickly recognized its potential and adapted by engineering and selling Avaya IP Office and ShoreTel VoIP Systems.

With the increasing stability and reliability of the Internet, we saw the immense value of using it as a platform to host VoIP systems for small and medium-sized businesses, delivering all the features of VoIP at less than 20 percent of traditional costs. This insight led us to pivot our business model toward Cloud/Hosted Systems, a direction we’ve fully embraced. Today, with thousands of satisfied customers across a dozen states, we continue to grow our business by earning the trust and satisfaction of our clients.

Why work with Us?

Our innovative business model lets us provide businesses with office phones using the latest VoIP technology at a fraction of the cost of buying a new system. In most cases, not only do we avoid asking for any upfront payment, but we also help you save on your monthly phone and internet bills!

This technology empowers users to work from anywhere—whether at home, a coffee shop, or even the beach—while functioning exactly as if they were in the office. It’s highly reliable, fully redundant, and unlike older PBX and Digital Systems, ensures zero downtime. Plus, you can keep all your existing phone numbers without any interruptions.

Our Purpose

At PhoneCentral, our mission is clear: Connect, Communicate, and Innovate. We are dedicated to delivering top-notch service to our customers, guiding them through the fast-paced world of technological change. By harnessing innovation, we make sure that communication with your team and customers is more efficient and seamless than ever. We empower connections!
Team

Meet Our Great Team

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Alex Herington

CEO & Founder

Kate Paterson

General Manager

Nathan Marshall

Customer Support

Bella Austin

Telemarketing