Phone Central Privacy Policy and 10DLC Compliance

At Phone Central, we prioritize the privacy and security of our customers’ information. We are committed to safeguarding your personal data and ensuring transparency in how we collect, use, and protect your information.

Privacy Policy Overview:

• Data Collection: We collect only the necessary personal information needed to provide you with the best possible service. This may include your name, contact details, and service usage data.
• Data Usage: Your information is used to enhance your experience with our services, including providing customer support, managing your account, and improving our offerings.
• Data Protection: We employ industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. Your data is stored securely, and access is restricted to authorized personnel only.
• Third-Party Sharing: We do not sell or share your personal information with third parties for marketing purposes. Any sharing of data is strictly limited to partners essential for delivering our services, and they are required to adhere to our strict privacy standards.
• Your Rights: You have the right to access, update, or delete your personal information at any time. If you have any concerns about your data or need assistance, our customer support team is here to help.

10DLC Compliance:

With the introduction of the new 10-Digit Long Code (10DLC) regulations by carriers, Phone Central is fully compliant with these rules to ensure that your communications are secure, reliable, and in line with industry standards.

• What is 10DLC?: 10DLC is a system that allows businesses to send SMS and MMS messages using standard 10-digit phone numbers. This system is designed to improve the delivery and security of business messaging while reducing spam and fraudulent activity.
• Carrier Compliance & Messaging Content: We adhere to all 10DLC carrier requirements, including measures to prevent spam and fraud. All messages sent through our system meet content standards as required by 10DLC regulations. Messaging data is monitored to ensure compliance with industry guidelines.
• Compliance Measures: Phone Central has taken all necessary steps to register our messaging campaigns with carriers and ensure compliance with the new 10DLC regulations. This includes ensuring that all messages sent through our platform meet carrier requirements for content, frequency, and opt-in/opt-out procedures.
• Consent to Receive Messages: By opting into our messaging services, you agree to receive SMS or other electronic communications. Users can opt-out at any time by replying with “STOP” or contacting us via email or our support system.
• Data Sharing: We do not sell or share personal data with third parties, except as necessary to deliver messaging services (e.g., mobile carriers) or comply with legal requirements. All third parties involved are required to protect your data in line with our security practices.
• User Rights: You have the right to request access, correction, or deletion of your personal data. Additionally, you can request to limit the use of your data for messaging purposes.
• Customer Impact: As a Phone Central customer, you can continue to use our messaging services with confidence, knowing that we adhere to the highest standards of compliance. We will keep you informed of any updates or changes related to 10DLC that may affect your services.
• Security Measures: We implement robust security measures to protect your personal data, including encryption of messaging data and secure transmission protocols.
• User Data Access, Updates, and Deletion: You have the right to access, update, or delete your personal data collected by us. To request access to your data, correct any inaccuracies, or request its deletion, please contact us via support@phonecentral.net or 539.262.9111. We will verify your identity before processing these requests to protect your privacy. Upon opting out of our messaging services, any data associated with those services will be removed from our active systems.

PhoneCentral SMS Consent Policy

Opt-In Process
By sending a text message to 539-262-9311, you are agreeing to opt-in and subscribe to receive SMS notifications from PhoneCentral. This may include promotions, service updates, and special offers.

How to Subscribe:

1. Send a Text Message: Text keyword (“SUPPORT”) to 539-262-9311.
2. Consent Confirmation: By sending this text, you consent to receive SMS messages from PhoneCentral.
3. Confirmation Message: You will receive a confirmation SMS immediately after subscribing:
   • “Thank you for subscribing to PhoneCentral Support. Message frequency varies. Reply STOP to unsubscribe. Msg&Data rates may apply.”

For questions or assistance, please contact us via email at support@phonecentral.net or call 539-262-9111. For more information on how we use your data, please review our Privacy Policy.

Opt-Out Process

You can stop receiving SMS communications from PhoneCentral at any time.

How to Unsubscribe:

• Reply STOP: To unsubscribe, simply reply with “STOP” to any SMS you receive from us at 539-262-9311. Once processed, you will be unsubscribed.
• Confirmation: After opting out, you will receive a confirmation SMS:
  • “You have successfully unsubscribed from PhoneCentral Support. You will no longer receive messages. For help, contact support@phonecentral.net or call 539-262-9111.”

For further assistance, you can also contact us directly at support@phonecentral.net or call 539-262-9111 to opt out of communications.

Your Trust Matters:

At Phone Central, we are dedicated to maintaining your trust. Our commitment to privacy and compliance ensures that your communications are protected and that we continue to deliver exceptional service. If you have any questions or concerns about our privacy practices or 10DLC compliance, please don’t hesitate to contact us by email, support@phonecentral,net or by phone, 539.262.9111.